Privacy Policy

Last Updated: 25 October 2026

Aisling Holdings Sdn Bhd (“Aisling”, “we”, “us” or “our”) is responsible for the collection, use, processing and protection of your personal data in connection with our website and services. Where applicable, references to Aisling in this Privacy Policy include its related entities involved in providing the relevant services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

Fill out forms on our website (e.g., contact forms, job application forms).
Register for an account or subscribe to our services.
Communicate with us via email, phone, or other channels.
Provide information in connection with our HR services (e.g., employee data for payroll processing, benefits administration, etc.).
Submit your resume or other information for job applications.
Participate in surveys or promotions.
Provide feedback or testimonials.

This information may include your name, contact information (email address, phone number, address), job title, company name, employment history, educational background, skills, qualifications, and any other information you choose to provide.

Information We Collect Automatically:

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

Log Data: This includes your IP address, browser type, operating system, and referring URLs, pages visited, and the dates and times of your visits.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect browsing behaviour and preferences information. You can control the use of cookies through your browser settings.
Device Information: This includes information about your device, such as the device type, model, and unique device identifiers.

Information We Collect from Other Sources:

We may also collect personal information about you from other sources, such as:

Publicly available sources (e.g., LinkedIn, company websites).
Referrals from existing clients or candidates.
Third-party service providers (e.g., background check providers).

2. How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services:

To deliver the HR services you have requested.
To manage your account and provide customer support.
To personalise your experience on our website and with our services.
To improve the functionality and performance of our website and services.
To develop new services and features.

To Communicate With You:

To respond to your inquiries and requests.
To send you important notices and updates about our services.
To send you marketing communications about our services and other information that may be of interest to you (where permitted by law). You can opt out of receiving marketing communications at any time.

For Recruitment Purposes:

To process and evaluate your job applications.
To contact you about potential job opportunities.
To conduct background checks (where applicable and with your consent).

For Business Operations:

To manage our business operations and administrative functions.
To conduct data analysis and research.
To protect our rights and interests.
To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

Clients: If you are a job applicant, we may share your information with our clients with job openings that may interest you.
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as IT support providers, payment processors, background check providers, and marketing automation platforms. These service providers are contractually obligated to protect your information.
Business Partners: We may share your information with business partners with whom we collaborate to offer certain services.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties with your explicit consent.

3A. Cross-Border Transfers

Your personal data may be transferred to, stored in, or accessed from locations outside Malaysia where necessary for the purposes described in this Privacy Policy, including where we engage third-party service providers or use cloud-based systems and platforms located outside Malaysia. Where such transfers occur, we will take reasonable steps to ensure that your personal data is protected in accordance with applicable data protection laws and that appropriate safeguards are implemented.

4. Data Security

We have implemented reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include:

Using encryption to protect sensitive information transmitted online.
Implementing access controls to limit who can access your personal information.
Regularly reviewing and updating our security practices.

However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

4A. Personal Data Breach

We take reasonable steps to protect your personal data against unauthorised access, use, disclosure, alteration or destruction. In the event of a personal data breach, we will take reasonable steps to contain, investigate and address the breach and will make any notification to affected individuals and/or the relevant authorities where required under applicable laws.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or for such period as may be required or permitted under applicable legal, contractual and regulatory obligations.

The retention period may vary depending on the nature of the personal data, the purpose for which it was collected and our legal or business requirements. Where personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymize the personal data, where appropriate.

6. Your Rights

Subject to applicable laws and any applicable conditions or exceptions, you may have certain rights in relation to your personal data, including the right to:

Access: Request access to the personal data we hold about you;
Correction: Request that inaccurate, incomplete or outdated personal data be corrected;
Withdraw Consent: Withdraw your consent to the pr

PRIVACY POLICY